Shipping policy

Isabeaut® Shipping Policy

Last updated: October 29, 2026

Thank you for shopping with Isabeaut®. Please review our shipping information below.

Order Processing

All ready-to-ship and in-stock items are shipped within 1–3 business days. As soon as your order ships, you will receive an email with tracking information. Made to order items ship anywhere from 1-3 weeks.

Transaction Verification 

For high-value orders, first-time purchases, orders flagged for potential fraud, or transactions requiring additional review, Isabeaut® may contact you to complete additional verification steps before processing or shipping your order.

Verification may include confirming your identity, billing information, payment details, or other information necessary for your protection and security.

Please note: Isabeaut® will only contact you from info@isabeaut.com

Isabeaut® reserves the right to refuse, cancel, or delay any order at its discretion, including orders that cannot be successfully verified. If an order is canceled, a full refund will be issued to the original payment method.

Shipping Methods & Delivery Times

  • Standard Shipping — $25: Estimated delivery within 2–3 business days.

  • Express Shipping — $50: Estimated next-business-day delivery.

Delivery estimates begin once your order ships. Delays caused by carriers, weather, or other circumstances beyond our control may occur.

Shipping Carriers

We ship through FedEx, UPS, or USPS, depending on your selected shipping speed and destination.

Customers may also request FedEx Hold for Pickup, where available, to collect their packages from an eligible FedEx location.

Shipping Insurance & Signature

All shipments are fully insured during transit and will require an adult signature by the person whose name is on the delivery.

Once the carrier confirms successful delivery, the shipping insurance does not cover porch theft, missing packages, or packages lost after delivery confirmation. For any such case, start a claim with the shipping carrier immediately.

International Shipping & Customs

International orders may be subject to customs duties, import taxes, and additional carrier fees. These charges are the customer's responsibility paid directly to the carrier unless stated otherwise.

Customs processing may cause additional delivery delays.

Address Accuracy

Please ensure your shipping address is correct before placing an order. Contact us immediately if you need to make changes. For security reasons, shipping addresses or recipient names cannot be changed after an order is placed. Such orders will be cancelled and refunded, and customers can then replace the order with the correct credentials.

Lost, Damaged, or Delayed Packages

If your package is lost, damaged, or delayed during transit, please contact us. We will assist you with the carrier and any applicable insurance claim.

Order Changes & Cancellations

To change or cancel an order, contact us within 30 minutes of the order being placed. Requests made after this duration, may not be accepted.

Questions?

For shipping questions or assistance, email info@isabeaut.com